TERMS & CONDITIONS
Villa Booking Terms & Conditions.
Your booking is not confirmed until you receive a
confirmation email from us.
Full payment is required if arriving within 28 days.
If your arrival date is not within 28 days, you will be billed a
deposit of 25% of the confirmed rate, subject to our
The balance is then required 28 days prior to arrival.
For direct bookings, payment is accepted by credit card
(Mastercard and Visa 3.5% uplift) or by direct deposit into our
Australian bank account. Any bank fees are the responsibility
of the guest.
3. Time of Arrival and Departure.
Check in is at 3:00 pm on arrival day and check out is by 10:00
am on the departure day.
4. Number of Guests.
The number of guests staying in the property is not to exceed
the number specified in the booking confirmation.
5. Management Access to Property.
The management has access rights to the property at any
time for necessary maintenance issues or emergencies.
6. Public Services and Liability.
The management is not liable for any utility supply
breakdowns, or other influences such as noise etc outside of
its' control. All efforts will be made to rectify any situation to
the best of our ability.
Please ensure that your party has adequate travel insurance
for cancellation, ill health, personal belongings, public liability
etc. The management will not be held responsible for any
accident, injury, loss or damage to property or person,
8. Booking Changes by You.
Booking changes are not generally permitted, however we
will determine this on a case by case basis.
9. Booking Cancellation by You.
Any cancellations must be in writing.
More than 28 days: Booking deposit forfeited.
28 Days or less: Rental fee forfeited.
Any unused days due to early departure from Villa cannot be
refunded or credited for further use.
Should any Government, at any time prior to your arrival,
issue a lockdown or lockout situation and you are prevented
from travelling to Bali because of this, you are able to credit
the full value of your booking toward another stay at the
same Villa into the future. The conditions and time limits
related to this further stay will be issued at the time of the
In the unlikely event that we cancel your booking, the full
amount will be refunded.
10. Security Deposit.
An AU$300 security deposit is required when the balance
payment for your booking is due. This will be refunded within
7 days after checkout, less any deductions. The refund will be
in the same manner that the deposit was paid. The renter is
responsible for any breakages or damage to the property.
11. No Party Policy.
Without prior arrangement, there is a no party policy at our
12. Accuracy of Information
All information supplied is correct and accurate to the best of