Villa Booking Terms & Conditions.

Your contract is with PT. Bali Jula Indonesia,

trading as Bali Sanur Home.

1. Reservations.

Your booking is not confirmed until you receive a confirmation email from us.

2. Payments.

Full payment is required if arriving within 28 days.

If your arrival date is not within 28 days, you will be billed a deposit of 20% of the confirmed rate, subject to our cancellation policy.

The balance is then required 28 days prior to arrival.

3. Time of Arrival and Departure.

Check in is at 2:00 pm on arrival day and check out is by 10:00 am on the departure day.

4. Number of Guests.

The number of guests staying in the property is not to exceed the number specified in the booking confirmation.

5. Management Access to Property.

The management has access rights to the property at any time for necessary maintenance issues or emergencies.


6. Public Services and Liability.

The management is not liable for any utility supply breakdowns, or other influences such as noise etc outside of its control. All efforts will be made to rectify any situation to the best of our ability.

7. Insurance.

Please ensure that your party has adequate travel insurance for cancellation, ill health, personal belongings, public liability etc. 

8. Booking Changes by You.

We will accommodate booking changes if notified more than 28 days prior to arrival. The value of the amended booking cannot be less than the original booking, and must be taken within 6 months of the original booking. Any seasonal booking rate difference applies. If your original confirmed booking is of a higher value than the rebooked period, any difference is forfeited. Only one booking change is allowed and payment due date and cancelation conditions of the original booking apply.

9. Booking Cancellation by You.

Any cancellations must be in writing.

More than 28 days: Booking deposit is 50% refundable, less any third party fees.

30 Days or less: Rental fee forfeited.

Any unused days due to early departure from Villa cannot be refunded or credited for further use.

In the unlikely event that we cancel your booking, the full amount will be refunded.

11. Security Deposit.

An AU$300 security deposit is required. This will be refunded approximately 7 days after checkout, less any deductions. The refund will be in the same manner that the deposit was paid. The renter is responsible for any breakages or damage to the property.

12. No Party Policy.

Without prior arrangement, there is a strict no party policy at our Villas.

13. Accuracy of Information

All information supplied is correct and accurate to the best of our knowledge.