TERMS & CONDITIONS
Booking Terms & Conditions - Your contract is with PT Bali Jula Indonesia
Only reservations submitted via our online booking page are accepted.
Your booking is not confirmed until you receive a confirmation email from us.
We accept payments by Paypal and by credit card. Any fees incurred by the merchant services are the responsibility of the renter.
Full payment is required if arriving within 40 days
If your arrival date is not within 40 days, you will be billed a non-refundable deposit of 25% of the confirmed rate, subject to our cancellation policy.
The balance is then required 40 days prior to arrival.
Time of Arrival and Departure
Check in is at 3:00 pm on arrival day and check out is by 10:00 am on the departure day
Number of Guests
The number of guests staying in the property is not to exceed the number specified in the booking confirmation.
Management Access to Property
The management has access rights to the Villa at any time for necessary maintenance issues or emergencies.
Public Services and Liability
The management is not liable for any utility supply breakdowns or outside influence such as noice etc outside its control. All efforts will be made to rectify any situation to the best of our ability.
Please ensure that your party has adequate travel insurance for cancellation, ill health, personal belongings, public liability etc. The management will not be held responsible for any accident, injury, loss or damage to property or person, however caused.
Booking Changes by You
We will accommodate booking changes if notified more than 60 days prior to arrival. The value of the amended booking cannot be less than the original booking, and must be taken within 6 months of the original booking. Any seasonal booking rate difference applies. If your original confirmed booking is of a higher value than the rebooked period, any difference is forfeited. Only one booking change is allowed.
Booking Cancellation by You
Any cancellations must be in writing.
More than 40 days: Booking deposit is forfeited.
40 Days or Less: Rental fee forfeited.
Any unused days due to early departure from Villa cannot be refunded or credited for further use.
Cancellation or Amendment by Us.
In the unlikely event that we cancel your booking; the full amount will be refunded.
An AU$300 security deposit is held as a guarantee. The renter is responsible for any breakages or damage to the property.
No Party Policy
Without prior arrangement, there is a strict no party policy at our Villas.
Accuracy of Information
All information supplied is correct and accurate to the best of our knowledge.